RESOURCES

NATIONAL HELPLINES:

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Immediate danger:

• If you or someone else is in immediate danger, please dial 111 for assistance.

• 1737, Need to talk? – Free call or text 1737 to talk to a trained counselor

• Lifeline – 0800 543 354 or (09) 5222 999 within Auckland

• Suicide Crisis Helpline – 0508 828 865 (0508 TAUTOKO)

• Anxiety New Zealand – 0800 ANXIETY (0800 269 4389)

• Healthline – 0800 611 116

• Rural Support Trust – 0800 787 254

• Samaritans – 0800 726 666

 

Depression-specific helplines:

• Depression Helpline – 0800 111 757 or free text 4202 (to talk to a trained counselor about how you are feeling or to ask any questions)

• www.depression.org.nz – includes The Journal online help service

• SPARX.org.nz –  online e-therapy tool provided by the University of Auckland that helps young people learn skills to deal with feeling down, depressed or stressed

 

Help for parents, family and friends:

• Plunketline – A toll-free parent helpline and advice service available to all families, whānau and caregivers 24 hours a day, seven days a week. Call 0800 933 922 for parenting help.  Calls are free from cell phones.

• Plunket Family Centres – Plunket Family Centres provide a free service, offering practical support and information on different whānau topics: 09 489 9778

• Commonground – a website hub providing parents, family, whānau and friends with access to information, tools and support to help a young person who is struggling

• Parent Help – Helpline for support, advice and help on how best to support your family – 0800 568 856

• Family Services 211 Helpline –  0800 211 211  for help finding (and direct transfer to) community based health and social support services in your area

• Family Start – An intensive home visiting programme, focused on tamariki. The programme works with whānau to improve a child’s health, learning and relationships.

• Birthright – Support for one-parent families – 04 802 5377

• Skylight – 0800 299 100 (for support through trauma, loss and grief; 9am-5pm weekdays)

• Yellow Brick Road - supporting Families In Mental Illness – 0800 732 825 (for families and whānau supporting a loved one who has a mental illness)

• Bellyful – 0508 BELLYFUL (0508 2355938) Free meal service for parents and families.

• Crying Over Spilt Milk – 07 855 9350 – Gastric Reflux Support Network NZ

• Budget Advice Services

 

Multiples  specific groups:

• Multiples NZ – A nationwide parent-led support network supporting families in their journey from expecting to raising multiples.

• Dads of Multiples – Facebook Group

• Special Needs Multiples NZ – Facebook Group

• NZ Triplets Plus Club – Supporting parents of triplets or more multiples – 09 416 8885

 

Sexuality or gender identity helpline:

• OUTLine NZ – 0800 688 5463 (OUTLINE) provides confidential telephone support

• https://rainbowfamiliesnz.weebly.com/

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Helplines for children and young people:

• Youthline – 0800 376 633, free text 234 or email talk@youthline.co.nz or online chat

• thelowdown.co.nz – or email team@thelowdown.co.nz or free text 5626

• What’s Up – 0800 942 8787 (for 5–18 year olds). Phone counselling is available Monday to Friday, midday–11pm and weekends, 3pm–11pm. Online chat is available 7pm–10pm daily.

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Other specialist helplines:

• Alcohol and Drug Helpline – 0800 787 797 or online chat

• Are You OK – 0800 456 450  family violence helpline

• Gambling Helpline – 0800 654 655

• Anxiety phone line – 0800 269 4389 (0800 ANXIETY)

• Seniorline – 0800 725 463 A free information service for older people

• Shine –  0508 744 633 confidential domestic abuse helpline

• Quit Line – 0800 778 778 smoking cessation help

• Vagus Line – 0800 56 76 666 (Mon, Wed, Fri 12 noon – 2pm). Promote family harmony among Chinese, enhance parenting skills, decrease conflict among family members (couple, parent-child, in-laws) and stop family violence

• Women’s Refuge Crisisline – 0800 733 843 (0800 REFUGE) (for women living with violence, or in fear, in their relationship or family)

• Shakti Crisis Line – 0800 742 584 (for migrant or refugee women living with family violence)

• Rape Crisis – 0800 883 300 (for support after rape or sexual assault)

 

Warmline for consumers of mental health services:

• Free peer support services for people experiencing mental illness or those supporting them

• Auckland Central – 0508 927 654 or 0508  WARMLINE – (8pm to midnight, seven nights)​